Student Account Information
Step 1: Login To MyState
- Visit
- Click on "Sign In" in the top right corner.
- Use your username. You can find your username in the email sent from Admissions. You will need to enter your last name and your SDSU ID number located on your MyJacks Card.
- Use to reset your password.
- Log in to MyState.
Note: Do not forget to change your password. This will also change your password for your Jacks Email and D2L.
Step 2: Activate Jacks Email
- Go to ."
- Follow the instructions for finding your Email address.
- Once you have your email, click on the activation link.
- Log in using your Email address.
- Your password is the same as your MyState password.
- For all future logins, use .
Step 3: Activate My D2L
- Log in to D2L at .
- Select SDSU Users Login.
- Enter your email address.
- Enter your email address and email password to sign in.
- When prompted for DUO, go through those steps.
- If you need DUO assistance, check out our .
Note: You can access your D2L account after you have registered for classes.
Login Help
If you forgot your credentials and need assistance with resetting your accounts, please visit our website.
How To Setup a Secondary Email Address
What is my secondary email address?
In most cases, your secondary email is the email address you included on your application to 葫芦影业. It could also be the email you received your acceptance letter or any other correspondence from the university.
How can I update my secondary email address?
Log in to MyState, click Dashboard and go to "My Current Profile." Once there, under your email, it should have the option to "change secondary email." This will take you to Self Service, where it shows your personal information. On the second screen, there should be a box that says 'personal details' at the top, the next one down says 'email,' and you can update your secondary email address there.
If the steps above didn't work for you, you could fill out the Change of Address form through the Records and Registration office to update your secondary email address.
Name Changes
If a student needs to change their name, they will first need to initiate a request through the RECORDS and REGISTRATION OFFICE, which only takes about two days to go through.
Once the Records Office changes their side, they send the information to our networking team.
If, however, over a month has passed since the name change was initiated with the Records Office, contact the Support Desk and we can put a request to networking to see if they're able to change the account name. Networking will need the old name and new name to process the request.
Account Lockouts
Three incorrect login attempts anywhere the user enters their username and password will lock a user out of their SDSU Account. This can occur after a user resets their password. It may update on their computer but not their phone. The phone will continually lock it out because the password has not been updated. The lockouts can occur on any device (Phone, tablet, desktop, laptop).
If you are having account lockout issues, you can make sure an old password isn't saved on a device. Make sure that when you are getting locked out that you are not changing your password every time. This can cause even more issues. Here are a few things to check if you are getting locked out of your account frequently.
